FREQUENTLY ASKED QUESTIONS

Have questions about mobile notary services, Riqueza Rewards™, apostille processing, LLC setups, or website design?

You're in the right place. This page covers everything you need to know before booking your appointment or scheduling a consultation.

NOTARY FAQs

What is a mobile notary service?

A mobile notary is a licensed professional who travels to your location to notarize documents. This service is ideal for estate planning, real estate transactions, and legal document signings at your home, office, hospital, or care facility.

What documents do you notarize?

We specialize in notarizing:

✔ Estate Planning Documents – Wills, Trusts, Power of Attorney

✔ Real Estate Documents – Deeds, Loan Documents

✔ Business Contracts & Agreements

✔ Affidavits & Sworn Statements

✔ Medical Directives & Adoption Forms

What do I need to bring for notarization?

Please have a valid, unexpired photo ID (driver’s license, passport, etc.) and the document(s) ready to sign. All signers must be present.

Do you offer same-day or emergency notary services?

Yes, subject to availability. We accommodate urgent needs—including evenings and weekends—when possible, at an additional fee.

How much does notarization cost?

💰 Our standard notary fee is $65 for one signature, with $15 per additional signature. Full pricing is available HERE

Where do you provide mobile notary services?

We proudly serve Palo Alto, Redwood City, San Carlos, Mountain View, Sunnyvale, and the greater SF Peninsula.

How do I book an appointment?

📲 Call or Text: (510) 497-4509

📩 Email: [email protected]

📅 Online: Click “Book Your Appointment”

ABOUT RIQUEZA REWARDS™

What is the Riqueza Rewards Program?

The Riqueza Rewards Program is our client loyalty program that allows you to earn points with every estate plan signing. Points can be redeemed for discounts, VIP perks, and exclusive client bonuses.

How do I join the rewards program?

You’re automatically enrolled once you book a qualifying service! No forms needed—just schedule an estate plan signing or mobile notary service to start earning points.

What rewards can I earn?

You can receive up to 20% off future services, priority scheduling, and exclusive monthly discounts. The more signings you complete, the more rewards you unlock—view our loyalty tiers for full details.

Do my reward points expire?

Points never expire as long as you remain an active client. Book at least one service every 12 months to keep your status and points active.

Can I use rewards on any service?

Yes! Rewards can be applied to most services, including standard notarizations, estate plan signings, and even extended hour appointments. Some exclusions may apply.Yes! Rewards can be applied to most services, including standard notarizations, estate plan signings, and even extended hour appointments. Some exclusions may apply.

APOSTILLE FAQs

Can you process marriage certificates issued outside the U.S.?

We can help with U.S. apostilles only. If your marriage certificate was issued in another country (like Mexico), you'll need to go through that country’s apostille process. However, if it's a translated or U.S.- recognized version, we may still be able to help—submit your form and we’ll advise.

What if my document hasn’t been notarized yet?

No problem! We’re a full-service mobile notary. We’ll review your document and notarize it if required before beginning the apostille process.

How long will it take to get my apostille?

Standard processing for California documents typically takes 4-7 business days. Expedited options (48–72 hours) are available for certain documents at an additional cost.

Do you handle federal apostilles like FBI background checks?

Yes! We assist with U.S. Department of State apostilles for federal documents such as FBI background checks, naturalization records, or USDA certificates.

Can I get help in Spanish?

¡Sí! We proudly offer bilingual services. Spanish-speaking clients and families can feel confident working with us.

What types of documents do you apostille?

We frequently process:

* Birth, marriage, and death certificates

* Powers of attorney

* School transcripts and diplomas

* Business/corporate documents

* Background checks

* Notarized letters and affidavits

LLC SETUP FAQs

What’s included in your Done-for-You LLC Setup?

Our LLC Setup includes filing your California LLC paperwork, obtaining your EIN, securing your domain and email, plus a custom Operating Agreement tailored to your business. You also get a 1-on-1 onboarding session and a digital bundle of your completed documents.

How long does the LLC process take?

Most filings are submitted within 1–2 business days. Completion depends on state processing times, but clients typically receive confirmation within 7–10 business days.

Do you help with getting an EIN?

Yes. We handle the EIN application as part of your LLC package, so you're fully prepared for business banking and tax setup.

What if I need help purchasing a domain or setting up my email?

We offer domain and branded email setup support through our intake form. If you don’t have these yet, we’ll walk you through the process or handle it for you.

Is the LLC service only for California?

While we specialize in California LLCs, we do offer LLC filing services in other states as well. If you're forming an out-of-state LLC, we’re happy to guide you through the process and make sure you're set up for success.

Do I need a registered agent?

No, a registered agent isn’t legally required in all cases—but we highly recommend having one. The registered agent must be available during regular business hours to receive legal and tax documents and will be listed publicly with the Secretary of State. Choosing a registered agent helps maintain your privacy and ensures you never miss important communications.

WEBSITE DESIGN FAQs

What’s included in your Basic Website Design Package?

The Basic Package includes a 2-page website (Homepage + Contact), branded domain + email setup, social media links, booking/payment integration, and a 1-hour training session.

What’s the difference with the Premium Website Package?

Premium includes everything in the Basic Package, plus full store setup, smart automation, SEO optimization, branding design, and priority delivery.

Can you build my site even if I don’t have a logo or domain yet?

Absolutely. Our intake form covers everything we need. We can help you create a logo, secure a domain, and set up your branded email.

What platforms do you build on?

We design on Wix, Squarespace, and Haikii (our most popular automation-first platform). Choose your preference or let us recommend one based on your needs.

How long does it take to launch my website?

Once your intake form is complete, most sites go live within 7–10 business days. Premium sites may take slightly longer due to extra customization.

Will I be able to edit my website after it’s done?

Absolutely! Every package includes a 1-on-1 training session to walk you through how to update your site, manage automations, and confidently make basic edits. Plus, you’ll get a complimentary 30-day follow-up to take care of any tweaks or unexpected issues that come up after launch.